Don’t just ask “what happened?” Ask “Why?”
A data driven organisation does this routinely, daily, constantly. More importantly, they leverage their organisational data to support strategic decision making. Imagine knowing not only the details of which products outperformed and underperformed this month (or last month) but also the reason why.
Armed with the what gives you the ability to respond to the past.
Armed with the why allows you to influence the future.
